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Where did the information in my public folder go?

Some items may be temporarily hidden if the view you use filters out certain items. To view all of the items in a folder, click the View menu, click Current View, click Customize Current View, click Filter, and then click Clear All.

If you view items in a table, the items might be grouped, and the groups might be collapsed so that you can't see the items within them. To expand groups to display details, click the Expand button . To collapse groups to hide details, click the Collapse button .

Are you working offline? You may have opened the public folder by using a shortcut on the Outlook Bar that points to the original public folder instead of to a shortcut to the public folder in the Public Folders Favorites folder. To use the public folder offline, you must have a shortcut to the public folder in the Public Folders Favorites folder, and the public folder must be synchronized.

Is the information you want under Public Folders in an offline folder? For information about offline folders, click . If the public folder you want is an offline folder, and the shortcut to the public folder on your Outlook Bar or in the Public Folders Favorites folder points to a public folder that has subfolders, the subfolders won't appear. You must create individual shortcuts in the Public Folders Favorites folder for each subfolder you want to use as an offline folder.