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Dedicated Servers

Pre-sales and Ordering
Setup
Bandwidth
Connectivity and IP
Hardware
Software
Security
Remote Access


Pre-sales and Ordering

How do I place an order?

You can order online at http://www.datagate.co.uk/

What methods of payment do you accept?

All major credit cards, cheques, and bank transfers.


Setup

What is your turnaround time for having a server set-up?

5 working days

What managed services do you have?

See http://www.datagate.co.uk/managedservices/


Bandwidth

What is your bandwidth policy?

Please see our bandwidth information page for more information.


Connectivity and IP

How can I add additional IP Addresses?

Simply by submitting your request for additional IP addresses to support@datagate.co.uk. Each dedicated server comes by standard with 6 IP addresses included and it is possible to upgrade your server with additional IP addresses in lots of 6 IP's.

Setup charges: £50
Monthly charges: £10

How good is your network connectivity?

Superb. See or Network information page for more information.


Hardware

Can my hardware be upgraded?

Yes. Each of our dedicated server solutions has been build with upgrade ability in mind. You can always upgrade your server at any time during your contract period. More memory, additional CPU, bigger drives are just some of the options.


Software

Do you offer Windows NT 4.0 as an operating system choice?

No.


Security

What kind of a Firewall do you offer?

See http://www.datagate.co.uk/managedservices/firewall.html

Do you have support for SSL on dedicated servers?

Yes. Your dedicated server is essentially yours to do with as you wish.

What physical security measures are taken at your Data Center?

Our Data Centre is located at one of the most advanced facilities in the world. See our Data Center page for more details.


Remotes Access

What kind of remote access do you provide to the server?

You have full remote acces (root telnet, terminal server client) etc. There are no restrictions on how you connect to your server.

Will I have root control (administrator access)?

Yes.




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